How long will it take to get my order?
Hello! Regarding order processing and delivery times, the specific timeframe will depend on your location. Please see the detailed explanation below for your reference:
For domestic orders, we will efficiently manage all stages of the process: After order confirmation, internal review and preparation typically take 1-3 business days. We will assign a dedicated person to verify order information and check inventory to ensure a smooth process. If your ordered product is a customized item or requires on-demand production, the production cycle will be 7-30 days. The specific duration will vary slightly depending on the product model, customization complexity, and production schedule. We will provide an accurate production cycle estimate upon order confirmation to ensure you are fully informed of the progress.
If you are located overseas, the delivery time may be longer than for domestic orders. This is mainly because overseas delivery involves several key stages of cross-border logistics, including export customs clearance, commodity inspection, international transportation (sea freight/air freight/international express), and import customs clearance in the destination country. The time required for these stages is significantly affected by the transportation method, the trade policies of the destination country, and logistics efficiency. We will choose high-quality cross-border logistics partners with whom we have long-term cooperation to minimize delivery time while ensuring transportation safety. However, the overall timeframe still needs to be further evaluated based on your specific destination.
Regardless of whether you are a domestic or overseas customer, all detailed delivery information, including specific processing progress, production schedule milestones, logistics carrier information, tracking number, and estimated delivery time, will be provided in your order confirmation email. If there are any updates to the order progress, we will promptly inform you via email or the contact information you provided. If you have special requirements regarding delivery time, please specify them when placing your order, and we will do our best to coordinate resources and optimize the process to meet your needs.